- How do I update my billing information?
- You can update your billing information through your account settings. Navigate to Billing and then Edit to enter your new details.
- What payment methods do you accept?
- We accept all major credit cards, PayPal, and various other payment methods depending on your location.
- Can I delete my account?
- Yes, you can request account deletion by contacting our support team with your account details.
- How can I share feedback about the platform?
- We love hearing from our users! Please use the feedback form in the settings menu to share your thoughts.
- How do you protect my data?
- We use industry-standard encryption and security practices to ensure your data is protected.
- What do I do if I encounter a bug?
- Please report any bugs through our support ticket system, including as much detail as possible about the issue.
- How do I access premium features?
- Premium features are available to our subscribers. You can upgrade your account from the billing section.
- Do you offer any training sessions?
- Yes, we offer webinars and online training sessions. Check our resources page for the schedule.
- Can I share projects with non-users?
- Yes, you can share projects with non-users in view-only mode via a shared link.
- How can I suggest a new feature?
- We are always looking for ways to improve! Please submit your feature suggestions through our feedback form or directly contact our product team.